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Frequently Asked Questions

 

I don't have Pay Pal, Can I still order?

How much is shipping to my location?
Do you ship internationally?

What Payment method do you accept?

WIll I have to pay taxes on my order?

How long to ship my order?

How long to receive my order?

How do I track my order?

Whats your refund policy?

How much is shipping to my location?

-Shipping rates vary depending on container size, product weight, and destination location.  Shipping charges during check out are an estimate based on the information provided, however actual shipping charges are calculated and charged at the time of actual shipment.

Do you ship internationally?

-No currently we do not.

What Payment methods do you accept?

- We currently process online orders via PayPal credit card processing services. This provides buyers and sellers a layer of protections.

 

Will I have to pay taxes on my order?

-We are required by law to collect sales tax on orders shipped to Michigan  at a rate of 6% of the total order.  Any orders shipped to any other state is not subject to a sales tax.

 

How long to ship my order?

-Most orders ship in 2-3 business days.  If your order contains an out of stock item, we will ship everything else that is available and place the unavailable item on back order for shipment when it becomes available.

 

How long to receive my order?

- Most items ship ground, and require anywhere from 3-10 business days of transit time, after the 2-3 days processing time.

How do I track my order?

You will received an email confirmation containing your tracking number.  Place that number in the carriers website to locate the currently location of your package. 

I don't have a PayPal account, Can I still order through the site?

- YES!  PayPal is our online credit card processing company, but you don't have to have an account with them to use your credit card.  Just click on the link at checkout to pay with credit card

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